FAQ's

Do you Ship Internationally?

Yes! We offer free worldwide shipping. Delivery times vary depending on your location.

How Long Does Shipping Take

Average Shipping Times:

Canada: 7-17 business days

New Zealand: 7 - 14 business days

Please allow 24–48 hours for your order to be processed and shipped.

Once your order is on its way, you’ll receive an email with your tracking details.

Note: Shipping delays may occur due to carrier or customs issues and are unfortunately beyond our control once your package leaves our warehouse.

What's your refund policy?

We offer a 30-day money-back guarantee. If you're not satisfied, contact us with your order number, and we’ll make it right.

Is it beginner friendly?

Absolutely! The Portable Pilates Reformer is designed for all fitness levels from total beginners to Pilates pros.

Can I travel with it?

Yes! It’s lightweight, quick to fold, and easy to carry, ideal for travel or keeping up with your workouts on the go. Just slide it under your bed or tuck it in a closet when you’re done.

What’s the weight limit?

It’s built to handle up to 300 lbs (136 kg) with reinforced materials for long-lasting stability.

What’s the height range?

Best suited for users between 5'0" and 6'3", with adjustable straps and bars for a personalized fit.

Can it handle intense workouts?

Yes! Whether you’re doing slow control moves or high-resistance flows, the board stays stable and secure under full resistance.

How do I clean it?

Just wipe it with a damp cloth after each session to keep it looking fresh and new.

How do I assemble or take it apart?

Setup takes less than a 30 seconds no tools required. Simply unfold, attach resistance bands, and you’re ready to move.